The TTPS says temporary delays are affecting its processing of Certificate of Character applications.
The Service is currently upgrading its fingerprint identification system to a state-of-the-art digital biometric platform.
This will eliminate the traditional ink-and-paper fingerprinting process and significantly reduce processing times for CoC applications.
However, according to the TTPS, the transition period has seen technical difficulties that have in turn led to delays in processing applications.
It says a technical team is working around the clock with system specialists to resolve the issues as quickly as possible, with applications to be processed as soon as the system is restored.
Public notice will be given once normal processing resumes.
