TSTT CEO: efforts continuing to address service disruption


    TSTT’s CEO Lisa Agard says efforts are being made to restore service to those adversely impacted by a malicious act targeting the company’s underground cables.

    In a statement, the company says Preliminary investigations reveal a major act of vandalism on a critical cable artery that services customers in South Trinidad.

    This has resulted in mobile and internet services being severely impacted.

    Ms Agard says once information about the outage was received, transmission, cable and splicing crews were immediately dispatched to isolate and repair the many fibre cables that were cut.

    She says the company also deployed network and broadband engineers who are rebuilding a link that will offer an alternative route from the impacted area to the nearest interconnection point in order to normalise traffic across the network.

    She says, “We do expect to see normalisation of services to areas in the South like Siapria, La Brea, Penal, Point Fortin and others. We expect to see those services stabilised by about 3pm – 4pm this afternoon”.

    According to Ms Agard, the Police Commissioner and a team have visited the location of the vandalism.

    She adds that they immediately began intensive investigations to determine who was responsible for this “serious act of vandalism”.