After several hours of being unable to issue tickets to customers, the Caribbean Airlines ticketing system is back up and running, after a global shutdown.
CAL uses the Amadeus Passenger Service system to issue tickets, one that is used by over 100 airlines across the world, and today, for several hours that went down.
However, as of 3:45pm on Wednesday, “Caribbean Airlines advises that
the problem with the Amadeus Passenger Service system, which earlier affected its
reservations and online services, has been resolved.
All services at Caribbean Airlines ticket offices, Call Centers and online, are fully restored
and back to normal.”