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Billing rates for T&TEC and WASA being reviewed

Billing rates for T&TEC and WASA being reviewed

Billing rates for T&TEC and WASA are being reviewed by the Regulated Industries Commission.

And, it is being done in 3 phases.

A main area of concern for the RIC is the quality of service and currently, it is looking at T&TEC’s Quality of Service Scheme.

One is also being developed for WASA and will address issues including the time taken to resolve customer complaints.

Feedback will then be solicited through public consultations between the RIC and various stakeholders.

The review process should be completed by mid-2018.

The Commission reminds that it will ensure the most vulnerable in society can access these services at affordable prices.

News Room

September 13th, 2017

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